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Please read the INSTRUCTIONS HERE which offers step-by-step guidelines on how to purchase, navigate classes, print/save your certifications, reset your password, etc.
I now report to FL, GA, TN, SC & MI For CEBroker. All other states report to their own State Board at the time of their renewal.
We report for Florida & Georgia when you list your student profile info correctly (Name, State Licensing Number – Use the letters MA##### for FL and MT##### for GA and roll the state indicator to the correct state for your massage license renewal, otherwise you will self-report using the instructions above). Tennessee, South Carolina and Michigan should follow the above directions but will only include their massage licensing number (No Letters). All other state renewals and reporting hours occur when you renew your license with your state board. Scroll to bottom to see more information on CEBroker Reporting for the above states.
Why your device might not be able to access the classes (rolls back to another part of the course) or cannot purchase courses is found HERE. Use the Chrome browser on your device (Iphone, Laptop, Ipad) when purchasing or completing your courses. Several other browsers like DuckDuckGo do not work with the LearnDash system. I do not have control over the fact that your IPHONE or browser do not work with the courses, but I’m happy to check your account for you. Try troubleshooting with the above information.
Not being able to find your way back into your course where you left off: Go to your account and click directly on the course title in your account. Scroll all the way down to the bottom of that screen where your course content is located. Click directly on the first lesson that does not have a GREEN CHECK mark next to it and re-enter the course. Otherwise – contact me for assistance.
If you have taken an exam 5 times and are not able to pass the exam with a passing grade of 70%, the exam will lock and you will not be able to test again for that specific class. If you’ve only failed one exam in your class bundle, I will reopen one exam for a retake. Take the remaining courses in your bundle, pass all other courses and then contact me to reset one failed class for a course retake. Remember, the final exam is available BEFORE you take the course and all answers are in BOLD throughout the course.
If you need to change or add your student profile information (student name, licensing number or state of renewal) you must contact me directly. Due to the abuse of changing student names and licensing numbers in completed courses or on certificates has force me to block students from making updates to their accounts.
Please note: You must purchase your courses before you can create an account.
I monitor the site continuously throughout the day, 7 days a week and usually respond to emails within a few minutes to an hour (unless I am in class). If it is late in the evening (EST, Florida), you’ll hear from me early the following day. I promise!
Please “be kind” when contacting me. I do my very best to assist you as quickly as possible
Fill Out The Form Below. You will hear from me soon!
Email Address: [email protected]
If you come across any errors on the website or curriculum, or any updates to state licensing laws, please let me know. I would really appreciate it. I try to keep the prices as low as I possibly can. I understand how expensive and frustrating the renewal process can be and do all I can do to make the process easier. Thanks for using MassageCELearningTree and referring my website to others which allows me to continue offering courses at low prices. With Gratitude, Jeannette, Massage CE Learning Tree
Self Reporting To CEBroker Instructions
NOTE: Most students report their own completed CE’S to their own state when they renew their Massage License. Only GA, SC, MI, TN and FL use CEBROKER. See Below.
- We ONLY report completed CE Hours to Georgia, Florida, Tennessee, South Carolina and Michigan CEBroker when you set up your student profile correctly in the billing section prior to purchase (MA##### for Florida or MT##### for Georgia and for SC, TN and MI, use ##### only without letters. You cannot add or change it after you purchase (contact me). If you haven’t started your classes, contact me and I can update it for you. If you have already started your classes I can update your licensing number but the hours will not forward to CEBroker if you have already taken your courses.
- When you set up your account and before you start your classes, please make sure that your student profile account is set up correctly.
- If you have me change your information after you’ve taken your classes, your information will still not be automatically sent to CEBroker and you will need to “SELF REPORT” to CEBroker.
- If you have set up your account correctly and your hours have not been reported, please either self report or, if you are not close to a deadline, contact me using the email address above so I may check your account.
Students may report their own hours to CEBroker by following the directions below.
If you need to contact CEBroker, here is the link www.cebroker.com. You may chat with CEBroker online or speak to them personally by calling 877-434-6323. CEBroker is very helpful and student friendly and will walk you through the process if you need help.
All other states report their hours when they renew their massage license.
Self-Service CEBROKER reporting instructions:
♦ Set-up or log into your cebroker account. CEBroker will help you with this if you have never done this before. Contact for CEBROKER HERE
♦ You can chat with CEBroker via the link above or call them directly at 877-434-6323
♦ Choose the reporting option, “Organized and accepted courses of study offered by providers approved by the NCBTMB”
♦ Once logged into your account with CEBROKER, click REPORT CE and then click BEGIN next to “Organized and accepted courses of study offered by providers approved by the NCBTMB”
♦ Use the following information to report your courses from MassageCELearningTree to CEBROKER:
Provider Name: Jeannette Cunniff
NCBTMB #: 450015-06