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You must purchase first before you can login or create an account. Accounts are created during the purchase process. Go to Course Bundles>Add To Cart>View Cart and then continue through the purchase process. Read Instructions HERE. Once you are redirected back to MY ACCOUNT after the purchase, click on MY ACCOUNT on the top right hand corner of the page to access the courses in your account.

Accounts, Purchases, Email Addresses Used To Set Up The Account, Courses and Certificates Expire After 1 Year

Accounts are only available for 1 year from your date of purchase. Old accounts, email addresses used to create those accounts, courses certificates and course completions made for those accounts have been archived (taken off the site) and are no longer active or available. All certificates were emailed directly to the email address you used when you set up your purchase and completed each individual course and you had an opportunity to download and save each certificate once you completed the course. As stated throughout the website, all accounts, email addresses used to set up those purchases, courses and certificates are only available for 1 year. After 1 year your account and courses will expire and are no longer be active or available. The email addressed you used to set up your old purchase will no longer show as registered, but you can use that same email address again to set up a new purchase. If you would like to purchase again you will have to start a new purchase as a new customer for this renewal period (Course Bundles>Add to Cart>View Cart>Check-Out>Purchase Button.) It is the responsibility of the student to retain each Certificate of Completion as they complete each course in case of State Board or NCBTMB audits requesting certificate copies for proof of completion.  The certificates are emailed directly to you upon completion of each individual course to the email address you used to set up your account and there is the opportunity to download and save each certificate when you completed each course. There is now an additional fee of $25.00 to recover certificates for course completions on accounts older than 1 year. Requests for copies of old certificates take 4-5 business days after payment is received.

If you are not receiving a password reset using your email address:

1. You have not purchased yet and are trying to reset for an email address account that does not yet exist in my system. Purchase first to create an account: Course Bundles>Add to Cart>View Cart>Proceed to Check-Out

2. Your account (s) and purchase (s) are older than 1 year and the email address you used to set up the purchase, your account, courses and certificates are no longer available. Set up a new account through Check-Out if you’d like to purchase courses again.

3. You are using a wrong email address. Check your receipts of purchase which show the email address you used to set up your account.

4. If none of the above relates to the issue you are experiencing, CONTACT ME using the communication box below.

CEBROKER REPORTING STATES: STOP – PLEASE READ! If you did not add your student name, licensing number or state of renewal correctly when you setup your check-out information during purchase, your continuing education hours do not forward automatically to CEBroker. This information applies for all states that use CEBroker (TN, MI, SC, FL, GA). Check your completed course certificates now for this information and scroll all the way to the bottom of this page for further directions. All other students report their continuing education hours to their state board when they renew their license. If your massage license has expired with your state board or if you have specific issues with your massage license, you will most likely need to renew directly through your state massage board with a copy of your certificates. CEBroker only holds active massage license numbers in their system and expired license must be handled by the student directly with their state board.

NCBTMB REPORTING (How to Correctly Report) is found HERE

Please read the INSTRUCTIONS HERE which offers step-by-step guidelines on how to purchase, navigate classes, print/save your certifications, reset your password, etc. 

Other Common Issues Students Experience

Not being able to find your way back into your course where you left off: Go to your account and click directly on the course title in your account. Scroll all the way down to the bottom of that screen where your course content is located. Click directly on the first lesson that does not have a GREEN CHECK MARK next to it and re-enter the course. Otherwise – contact me for assistance.

If you need to change or add your student profile information (student name, licensing number state of renewal or your address) you must contact me directly. Due to the abuse of others changing student names and licensing numbers on completed courses or on certificates has forced me to block students from making updates to their accounts.

I monitor the site continuously throughout the day, 7 days a week and respond to emails at least five times a day. If it is late in the evening (EST, Florida), you’ll hear from me early the following day. I promise! 

Please “be kind” when contacting me. I do my very best to assist you as quickly as possible. Students do not need to be aggressive with me in their communication and those who do may have their accounts canceled and further purchases blocked.

Email Communication – 

If I cannot reach you by the email address you are sending your request from or the one you provide in your query to me, your issue cannot be resolved. If your name, licensing number and state of renewal are not listed on your completed course certificates, your continuing education hours may not be valid for your state when you renew your license.

CHECK YOUR COURSE CERTIFICATES NOW to ensure that you have submitted your student profile information correctly when you filled out your check-out form and purchased since your certificates show exactly what you’ve listed for your account. This information appears on your course certificates.

Email Address: Massagecelearningtree@gmail.com

Include your name, the email address you used to set up your account, your state massage licensing number, state of massage license renewal

Self Reporting To CEBroker Instructions and Students Reporting to NCBTMB

NOTE: Most students report their own completed CE’S to their own state when they renew their Massage License. Only GA, SC, MI, TN and FL use CEBROKER. See Below.

  • We ONLY report completed CE Hours to Georgia, Florida, Tennessee, South Carolina and Michigan CEBroker when you set up your student profile correctly in the billing section prior to purchase (MA##### for Florida or MT##### for Georgia) and for SC, TN and MI, use ##### only without letters. You cannot add or change any of this information after you’ve purchased. If you haven’t started your classes, contact me and I can update the licensing information for you, but if you have completed your classes without your licensing number in place, the hours will not forward to CEBroker and you will need to self-report (see below)
  • When you set up your account and before you start your classes, please make sure that your student profile account is set up correctly. 
  • If you have me change your information after you’ve taken your classes, your CE hours will  not automatically report to CEBroker and you will need to “SELF REPORT” to CEBroker.
  • Look at your certificates. They should reflect your name, state and massage licensing number correctly. If that information is not on your certificate, you’ve skipped this step when you purchased your courses and you will need to “Self-Report”.
  • If you have set up your account correctly and your hours have not reported, please either self report or, if you are not close to a deadline, contact me using the email address above so I may check your account.
Hours automatically post to your CEBroker account within 24 Hours!

Students may report their own hours to CEBroker by following the directions below.

If you need to contact CEBroker, here is the link www.cebroker.comYou may chat with CEBroker online or speak to them personally by calling 877-434-6323. CEBroker is very helpful and student friendly and will walk you through the process if you need help. 

All other states report their hours when they renew their massage license.

Self-Service CEBROKER reporting instructions:

Set-up or log into your cebroker account. CEBroker will help you with this if you have never done this before. Contact for CEBROKER HERE

You can chat with CEBroker via the link above or call them directly at 877-434-6323

♦ Choose the reporting option, “Organized and accepted courses of study offered by providers approved by the NCBTMB”

♦ Once logged into your account with CEBROKER, click REPORT CE and then click BEGIN next to “Organized and accepted courses of study offered by providers approved by the NCBTMB”

♦ Use the following information to report your courses to CEBROKER:

Provider Name: Jeannette Cunniff

NCBTMB #: 450015-06

NCBTMB Reporting Hours: Use the Provider Name above, along with the NCBTMB # and not the business name when you report.