Contact Us

Please read the INSTRUCTIONS HERE which offers step-by-step guidelines on how to navigate classes, print/save your certifications and reset your password. 

Florida & Georgia CEBroker reporting is found below and HERE

Why your device might not be able to access the classes (rolls back to another part of the course) is found HERE

If you took the exam 3 times and was not able to pass the exam with a passing grade of 70%, the exam will lock and you will not be able to test again for that specific class. Unlimited test taking ends on Feb. 2, 2023.

If you need to change or add your account information (student name, licensing number or state of renewal, you must contact me directly).  Please note: You must purchase your courses before you can create an account.

I monitor the site continuously throughout the day, 7 days a week and usually respond to emails within a few minutes to an hour. If it is late in the evening (EST, Florida), you’ll hear from me early the following day.

If you have already purchased and set up an account, please include the following in your email  and clearly state the issue you are having (screenshots helpful but not necessary):

The email address you’ve used to set up your account 

The STATE you are renewing for your massage license

Your complete state licensing number (Letters and Numbers)

Email is the quickest way to reach me to answer any questions or resolve any issues. You will hear back from me shortly, I promise.

Contact Me Here

Email Address: [email protected] 

Please, be kind when communicating with me. I am here to help you and I always do my very best to work with you and assist you as quickly as possible! I’m a massage therapist too!

In the meantime, visit the FAQ and Instruction tab on the top bar of the home page where most of your questions can be answered.

If your issue is one of the following, please click on one of the links below for directions.

Resetting Your Password

Printing  or Downloading/Saving Your Certificate

Updating Information *Name, State, Licensing Number (You cannot do this. Contact me)

Email Contact For Me Here

I can be reached 7 days a week via email:

[email protected]

If you come across any errors on the website or curriculum, or any updates to state licensing laws, please let me know. I would really appreciate it. I try to keep the prices as low as I possibly can. I understand how expensive and frustrating the renewal process can be and do all I can do to make the process easier. Thanks for using MassageCELearningTree and referring my website to others which allows me to continue offering  courses at low prices.  With Gratitude, Jeannette, Massage CE Learning Tree

Self Reporting To CEBroker Instructions 

NOTE: Most students report their own completed CE’S to their own state when they renew their Massage License. Only GA, SC, TN and FL use CEBROKER. See Below.

  • We ONLY report completed CE Hours to Georgia and Florida CEBroker and only when you set up your MA Florida licensing number or MT Georgia licensing number correctly in your account when you purchase. You cannot add it or change it after you purchase (contact me)
  • When you set up your account and before you start your classes, please make sure that your MA FL State Licensing Number or your MT GA Licensing Number and letters are listed in your account and the state reflects either GEORGIA or FLORIDA for your renewal state or your class hours cannot be forwarded by our system to system operating procedure. Make sure that you have used MT####### (for GA licensing number) and MA###### (for FL).
  • If you have me change your information after you’ve taken your classes, your information will still not be automatically sent to CEBroker and you will need to “SELF REPORT” to CEBroker.
  • If you have set up your account correctly and your hours have not been reported, please either self report or, if you are not close to a deadline, contact me using the email address above so I may check your account.
Georgia and Florida CEBroker hours are reported by us automatically to CEBroker within 24 hours or less UNLESS there is an issue with your account OR an issue with CEBroker. The closer it is to your state renewal closure period, the longer it may take for CEBroker to post your hours!

Students may report their own hours to CEBroker by following the directions below.

If you need to contact CEBroker, here is the link www.cebroker.comYou may chat with CEBroker online or speak to them personally by calling 877-434-6323. CEBroker is very helpful and student friendly and will walk you through the process if you need help. 

All other states report their hours when they renew their massage license.

Self-Service CEBROKER reporting instructions:

Set-up or log into your cebroker account. CEBroker will help you with this if you have never done this before. Contact for CEBROKER HERE

You can chat with CEBroker via the link above or call them directly at 877-434-6323

♦ Choose the reporting option, “Organized and accepted courses of study offered by providers approved by the NCBTMB”

♦ Once logged into your account with CEBROKER, click REPORT CE and then click BEGIN next to “Organized and accepted courses of study offered by providers approved by the NCBTMB”

♦ Use the following information to report your courses from MassageCELearningTree to CEBROKER:

Provider Name: Jeannette Cunniff

NCBTMB #: 450015-06