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September 26, 1:30 EST. We may be impacted by Hurricane Ian in Florida over the next several days starting Tuesday 9/27. The website will not be affected, but my ability to assist you may if I lose power and internet capabilities. Just know that I will respond to your emails as soon as I can. Please read the INSTRUCTIONS link on the top of the home page where some of your questions may be answered. Jeannette
Please read the INSTRUCTIONS HERE which offers step-by-step guidelines on how to navigate classes, print/save your certifications or edit your account information (including changing your state and adding a licensing number so it appears on your certificate). The same information is offered below, including contact information. Please note: You must purchase your courses before you can create an account.
I monitor the site continuously throughout the day and usually respond to emails within a few minutes. Email is the quickest way to reach me to answer any questions or resolve any issues.
Contact Me Here
Email Address: [email protected]
If you have already purchased and set up an account, please include the following in your email (email address below) and clearly state the issue you are having:
The email address you used to set up your account
The STATE you are renewing
Your complete state licensing number
Please, be kind when communicating with me. I am here to help you and I always do my very best to work with you and assist you as quickly as possible!
In the meantime, visit the FAQ and Instruction tab on the top bar of the home page where most of your questions can be answered.
If your issue is one of the following, please click on one of the links below for directions.
Printing or Downloading/Saving Your Certificate
Updating Your Information *Including State and Massage Licensing Number
I can be reached 7 days a week via email:
Self Reporting To CEBroker Instructions
NOTE: Most States Report Their Own Completed CE’S When They Renew Their License. Only GA, SC, TN and FL use CEBROKER. See Below.
- We ONLY report completed CE Hours to Georgia and Florida CEBroker.
- When you set up your account and before you start your classes, please make sure that your MA FL State Licensing Number or your MT GA Licensing Number and letters are listed in your account and the state reflects either GEORGIA or FLORIDA or your class hours cannot be forwarded by our system to system operating procedure.
- If you change your information after you take your classes, your information will not be sent to CEBroker and you will need to “SELF REPORT” to CEBroker.
- If you have set up your account correctly and your hours have not been reported, please contact me using the email address above so I may check your account.
Students may report their own hours to CEBroker by following the directions below
If you need to contact CEBroker, here is the link www.cebroker.com. You may chat with CEBroker online or speak to them personally by calling 877-434-6323.
All other states report their hours when they renew their massage license.
Self-Service CEBROKER reporting instructions:
♦ Set-up or log into your cebroker account. CEBroker will help you with this if you have never done this before. Contact for CEBROKER HERE
♦ You can chat with CEBroker via the link above or call them directly at 877-434-6323
♦ Choose the reporting option, “Organized and accepted courses of study offered by providers approved by the NCBTMB”
♦ Once logged into your account with CEBROKER, click REPORT CE and then click BEGIN next to “Organized and accepted courses of study offered by providers approved by the NCBTMB”
♦ Use the following information to report your courses from MassageCELearningtree to CEBROKER:
Provider Name: Jeannette Cunniff
NCBTMB #: 450015-06