Business Practices for the Massage Therapist, 1 CE

An NCBTMB Approved Massage Continuing Education Course

In this NCBTMB approved massage continuing education CEU, we’ll cover business aspects as related to the field.

As a massage therapist, your ethics and conduct in the field are just as important to your success as your skills. Knowing, understanding and integrating a code of eithics and standards of conduct into your work approach is not only expected, but essential in the field.

Recommended by the various professional massage and bodywork associations, developing, maintaining and continually striving to enhance a professional image helps, not only the individual massage therapist, but the overall field in order to preserve our “much strived for” credibility.

Business Practices for the Massage Therapist

Course Information

  • You will have the opportunity to take the exam 5 times to reach 70%. After 5 attempts, the exam will lock and you will not be allowed to take it again. You can view the final exam before you start the course. All exam information is in BOLD throughout the course.

  • If there are Green Checks Marks by the course material or the exams, the chapter or course has already been taken. If you have not completed these chapters or the exam with this new purchase, please STOP and contact me by using the CONTACT US link on the top bar of the website

  • If this course is part of a bundle that you’ve purchased, you are limited to completing only 12 CE’S in the bundle in one calendar day. This is a STATE LAW requirement. Each course has the number of CE’S next to the course title. You are required to follow the state laws when completing online/distance courses!

  • The final exam questions are available for your review prior to the test. You may screenshot/take a photo of the questions so you have them available as you review the course. Write down your answers as you read through the course and then transfer them to the final exam.

  • Important exam answer information is in BOLD throughout the course. 

  • Exam answers are multiple choice

  • Certificate is emailed to you when you pass the exam with 70%

  • Click on the first course title to begin

  • Mark Complete to move to the next section of the course

  • Courses are pass/fail. There are no grades  on your certification and no “points” are listed on your account.

  • Courses are available immediately

  • All courses and certificates are available in your account for one year. Make sure to save your certifications. After 1 year, your account information closes and is no longer available.

The following is a list of Practice Exam Questions. You can Download  and Print the Exam Questions here. 

If you feel you cannot locate your most recently completed chapter after leaving and re-enter the course, come back to this page, scroll down to the course content and click on the first lesson without a green check mark.

Business Practices for Massage Therapists Practice Exam Questions

  1. Why would a massage therapist decide to spend more time with a new client who has never had massage before?
  2. How long (approximately) does it take someone to form an “opinion” or “first impression” about a person?
  3. When dealing with complaints, it is helpful to be able to? 
  4. Which one of the following IS NOT identified as a communication style by customer service representatives?
  5. One of the best ways to set standards when it comes to spa staffing and expectations is to?
  6. Outside of the cost, what is one of the most important aspects to consider when deciding to rent a space for your massage therapy practice?
  7. In defining business structures, what do the letters “LLC” stand for?
  8. More than 50% of business fail within _________ (how long)?
  9.  When making decisions, it is important to ________?

Course Content